Privacy Policy
This Privacy Policy describes how we collect, use and protect the personal information you provide to us when you use our website and services.
1. Information We Collect
We receive, collect and archive the information you add to our website or provide to us in any other way. Additionally, we collect the IP address used to connect your computer to the Internet, login data, email address, password, computer and internet information, and purchase history. We may use tools to measure and collect navigation information, including page response time, total visit time on certain pages, page interaction information and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication), payment details (including credit card information), comments, feedback, recommendations and personal profile.
2. How we collect information
When you carry out a transaction on our website, as part of the procedure, we collect the personal information you provide such as your name, address and email address. Your personal information will only be used for the specific actions mentioned below.
3. Why do we collect this information?
We collect personal and non-personal information to:
- Provide and operate the Services;
- Provide our users with ongoing customer assistance and technical support;
- Being able to contact our visitors and users with general or personalized notices related to services and promotional messages;
- Create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;
- Comply with any applicable laws and regulations.
4. How do we store, use and share the personal information of visitors to our website?
Our website https://leticiaportela.com is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in the Wix.com database. Wix.com stores your information on firewall-secured servers.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
5. How do we communicate with website visitors?
We may contact you to notify you about your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company, or to any other reason that it is necessary to revise our contract in accordance with local laws. To do this, we may contact you via email, telephone, text messages and mail.
6. Cookies
We use cookies to improve the functionality of our website and your browsing experience. You can set your browser to refuse cookies, but this may affect the usability of the site.
7. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and the effective date will be updated.
8. Contact and Consent
If you no longer want your personal information to be collected by us, or have any questions regarding this Privacy Policy, please contact us via email at info@leticiaportela.com.